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Catalyst by Bridge GRC

Project management with the client built in.

Run your work your way — requests, projects, tasks, deadlines, SLAs — and give every client a beautiful, curated portal that keeps them perfectly in the loop, without ever exposing the messy detail behind the scenes. All under your own brand.

White-label ready · your brand, your clients

Catalyst — the internal team workspace and the curated client portal, two halves of one system
THE GAP EVERY PM TOOL LEAVES

Great for your team.
Hopeless with clients.

Asana, Monday, ClickUp, Trello — all built for the internal team. The moment a client is involved, you're stuck with two bad options and a pile of busywork.

Clients in the dark

They don't know what's done, what's in progress, or what you're waiting on — so they email to ask, and someone stops to answer.

Or clients see too much

Hand them your real board and they see internal back-and-forth, draft work, and candid comments never meant for their eyes.

Status reporting is a job

Keeping clients informed becomes its own task — exporting, summarising, formatting, sending. Over and over.

Work lives everywhere

Requests in email, tasks in one tool, deadlines in another, contracts in a drive. Nothing connects.

PRIVACY AND TRANSPARENCY, AT ONCE

Two experiences.
One system.

Your team gets a rich, full-power workspace. Each client gets an elegant, scope-limited portal — progress, deliverables, what you need from them, a live feed, and nothing more. The bridge is one simple idea: every task has a visibility setting. Private by default; you choose exactly what the client sees.

The curated client portal in front, with the internal workspace blurred and hidden behind it

Total transparency

On the things that matter to the client — progress, deliverables, and what you need from them.

Complete privacy

On everything else — internal tasks, draft work, and candid team comments simply don't appear.

Automatic

No manual status reports, ever. The client's view stays current on its own, in real time.

NEVER ASK "WHO'S HOLDING THIS UP?"

Always know who
has the ball.

Every task is tagged by direction — internal work you're doing, something you owe the client, or something you're waiting on the client to provide. At a glance, see what's blocked on a client and what's moving internally.

Internal To client From client
  • SLA clocks that start automatically and pause when work is on hold
  • Breaches flagged for you — no one watching a stopwatch
Tasks linked by directional light paths — internal, to client, from client — with an SLA timer and a flagged breach
ONE SET OF WORK, SIX LENSES

See your work however
the moment demands.

The same tasks, viewed however the moment demands — switch instantly between six lenses without ever losing your place.

Six task views — List, Board, Calendar, Timeline, Workload, and Priority Matrix — arranged around a central Catalyst node
List Board Calendar Timeline Workload Priority Matrix
LAUNCH IN ONE CLICK

A whole engagement,
in one click.

Recurring engagement types don't need rebuilding every time. A project template captures a standard task set — in the right order, with the right priorities and client/internal directions — and generates the entire plan instantly.

One template A full task plan
A project template cascading into a full, ordered task plan with priorities and directions
THE COMMERCIAL SIDE, IN VIEW

See the limit before
it's an awkward call.

Each client's contract defines the services they've purchased, the SLAs that apply, and usage entitlements — like a set number of deliverables per period, with automatic resets each cycle. Spot a client approaching a cap long before it becomes a conversation.

Pentests · 9 / 12 Assessments · 4 / yr Reviews · Unlimited
A service-entitlements view — usage against contract limits with an active master services agreement
EVERYONE SEES WHAT MATTERS

A dashboard for
every role.

Managers and employees get live metrics — work trends, SLA performance, what's due or overdue. Clients get a clean portfolio overview of their own projects. Everyone opens the app and immediately sees exactly what matters to them.

Manager Employee Client
Role dashboards stacked — manager, employee, and client — each colour-coded with its own metrics
EVERYTHING IN ONE PLACE

More than task tracking.

Requests & Projects

Lightweight requests and full projects flow into one unified task system — nothing lost between the two.

Client request submission

Clients submit their own requests through the portal — straight into your queue, fully tracked.

Proposal & approval flow

Clients review and approve proposed projects right in their portal, with a clean paper trail.

Internal & external comments

Discuss freely with internal-only notes, or share comments with the client — all on the work itself.

Files & documents

Deliverables, briefs, and reports attached in context — shared with clients only when intended.

Search, alerts & activity log

One search across everything, notifications for what needs attention, and a full, trustworthy history.

MAKE IT YOUR OWN

Your brand. Your clients.
Your product.

Catalyst is white-label by design. Your organisation's name, colours, and identity flow through the entire platform — configurable without code — so you can deliver it, or sell it, to your own clients as your own product.

A neutral platform taking on a client's own brand mark and accent colour — white-label by design
WHO IT'S FOR

For any business whose work
revolves around clients.

Agencies & consultancies Security & GRC firms IT & design studios Professional services Managed service providers
READY?

Give clients the experience
they remember.

Book a walkthrough and see Catalyst running your work — and your client portal — under your own brand.

BOOK A DEMO

Or email talktous@graxoconsulting.com · Contact us