Clients in the dark
They don't know what's done, what's in progress, or what you're waiting on — so they email to ask, and someone stops to answer.
Run your work your way — requests, projects, tasks, deadlines, SLAs — and give every client a beautiful, curated portal that keeps them perfectly in the loop, without ever exposing the messy detail behind the scenes. All under your own brand.
White-label ready · your brand, your clients
Asana, Monday, ClickUp, Trello — all built for the internal team. The moment a client is involved, you're stuck with two bad options and a pile of busywork.
They don't know what's done, what's in progress, or what you're waiting on — so they email to ask, and someone stops to answer.
Hand them your real board and they see internal back-and-forth, draft work, and candid comments never meant for their eyes.
Keeping clients informed becomes its own task — exporting, summarising, formatting, sending. Over and over.
Requests in email, tasks in one tool, deadlines in another, contracts in a drive. Nothing connects.
Your team gets a rich, full-power workspace. Each client gets an elegant, scope-limited portal — progress, deliverables, what you need from them, a live feed, and nothing more. The bridge is one simple idea: every task has a visibility setting. Private by default; you choose exactly what the client sees.
On the things that matter to the client — progress, deliverables, and what you need from them.
On everything else — internal tasks, draft work, and candid team comments simply don't appear.
No manual status reports, ever. The client's view stays current on its own, in real time.
Every task is tagged by direction — internal work you're doing, something you owe the client, or something you're waiting on the client to provide. At a glance, see what's blocked on a client and what's moving internally.
The same tasks, viewed however the moment demands — switch instantly between six lenses without ever losing your place.
Recurring engagement types don't need rebuilding every time. A project template captures a standard task set — in the right order, with the right priorities and client/internal directions — and generates the entire plan instantly.
Each client's contract defines the services they've purchased, the SLAs that apply, and usage entitlements — like a set number of deliverables per period, with automatic resets each cycle. Spot a client approaching a cap long before it becomes a conversation.
Managers and employees get live metrics — work trends, SLA performance, what's due or overdue. Clients get a clean portfolio overview of their own projects. Everyone opens the app and immediately sees exactly what matters to them.
Lightweight requests and full projects flow into one unified task system — nothing lost between the two.
Clients submit their own requests through the portal — straight into your queue, fully tracked.
Clients review and approve proposed projects right in their portal, with a clean paper trail.
Discuss freely with internal-only notes, or share comments with the client — all on the work itself.
Deliverables, briefs, and reports attached in context — shared with clients only when intended.
One search across everything, notifications for what needs attention, and a full, trustworthy history.
Catalyst is white-label by design. Your organisation's name, colours, and identity flow through the entire platform — configurable without code — so you can deliver it, or sell it, to your own clients as your own product.
Book a walkthrough and see Catalyst running your work — and your client portal — under your own brand.
BOOK A DEMOOr email talktous@graxoconsulting.com · Contact us